What happens if my confirmed guide cancels and can no longer lead my trek?

Unfortunately, occasionally guides sometimes have changes in their schedules, they get sick, have an unexpected family event, or in some cases take a job that pays more. We of course cannot make a guide lead a trek. If this happens we will send out new guide requests to available guides to let you choose another guide. If it happens at the very last minute we may need to replace the guide with one we know is available immediately. You will always also have the option of a refund if you are not satisfied with the replacement.