If you and your guests are the only members of the trek, we will offer a full refund (minus flight cancellation fees if applicable) up until two days prior to the trek's departure. After that, up until the departure date a 50% cancellation fee will be charged in order to compensate the guide for lost business and processed permits.
If others have joined the trek, a 20% cancellation fee will be charged up until two days prior to the trek's departure. A refund will not be given for cancellation made within two days of the trek's departure when others have already joined the trek. These fees are to offset the cost of the other trekkers who joined the group expecting a lower cost.
If flights were booked on your behalf the flights are subject to an extra 15% cancellation fee in addition to any cancellation fee above.